How can we help?
Our office hours are Monday to Friday 9:00am – 5:30pm AEST.
We are Closed on Public Holidays.
CUSTOMER CARE
Our office hours are Monday to Friday 9:00am – 5:30pm AEST.
Due to the high call volumes we are currently experiencing please allow longer than usual wait times. Please leave a voicemail or Contact Us via the form on this web page.
Australia - 1300 728 980
New Zealand - 64 9888 9791
For information about the National Relay Service for hearing and speech impaired people, please refer to the below link: National Relay Service | Australian Government Department of Health
For information about the Translating and Interpreter Service for people who speak languages other than English, please refer to the below link: Translating and Interpreting Service (TIS National)
For all customer queries, please email us using this form.
Please note that we are receiving a higher than normal volume of enquiries – we are experiencing longer than usual wait periods. We apologise for this delay.
W.Lane Customer Service Team
PO Box 7
St Peters, NSW 2044